Contact Us

Contact C&C Counselling today to speak with one of our professional counsellors and therapists. We’re here for you to help make a difference in your well-being.

Making an appointment

To make an appointment online, simply head to “Book an appointment“, featured on every page of this site. You will receive a response from a C&C Counselling representative within 48 hours.

To ensure prompt response and availability for appointment requests, C&C Counselling requires 24 hours notice in advance for appointment cancellation, otherwise a full service fee will be charged.


Social work counselling services are not covered under the Ontario Health Insurance Plan. Receipts are provided that reflect the counsellor’s credentials as Registered Social Workers (R.S.W.) with a Master of Social Work (M.S.W.) In this context, our counselling services may be claimed through certain insurance benefit plans. Check with your insurance provider.


Counselling sessions are structured to allow for 50 minutes of direct phone or video counselling intervention, and 10 minutes of documentation for ongoing assessment and service planning purposes. Additional time can be arranged should you wish to have longer sessions. Fees for all clinical services are billed at an hourly rate, payable on the same day that the service is provided. Payments may be made via credit card or e-transfer.

C&C Counselling’s main office is located at:

Suite 365, 18 Louisa Street,
Ottawa, Ontario, K1R 6Y6 [map]

Contact Cheryl Grant directly at:

T: (613) 355-9300
F: (613) 233-8702


Monday: 10:00 AM to 5:00 PM
Tuesday: 10:00 AM to 5:00PM
Wednesday: 10:00 AM to 5:00 PM
Thursday: 10:00 AM to 5:00 PM
Friday, Saturday & Sunday: Closed